Longshoot Health Centre

Patient Information

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.

Access to medical records

The practice is registered and complies with the Data Protection Act 1998. Any request for access to notes by a patient, patient’s representative or outside body will be dealt with ... [continue] Access to medical records

Armed Forces Veteran friendly practice resources

Please click on the following links for further information:- 1215_NHS – RCGP materials A5 Top tips leaflet for the veteran S5 1215_NHS – RCGP materials Veteran patient charter A4 S7

Carers

Are you looking after or providing support for a relative friend or neighbour? Are you being helped or supported by a relative friend or neighbour? Your GP needs to know ... [continue] Carers

Complaints and compliments

Making a Complaint You are very welcome to speak to a member of management or our Senior Receptionist in a confidential environment. Most problems can be sorted out quickly and ... [continue] Complaints and compliments

Coping with Covid – Isolating At Home

Please click on the patient information leaflet link below. C0719_COVID Isolating at Home Safety Netting Leaflet Revised FINAL 171220  

How to register

Please read the following before completing your registration Zero Tolerance Statement As a healthcare organisation we are very aware that visiting can, at times, be stressful and concerning for patients. ... [continue] How to register

Patient Record Access

Online Access We are really pleased that all patients will be given full access to their online records.  Please note that initially this will be any data entered into record ... [continue] Patient Record Access

Patient rights and responsibilities

You will be treated with respect and as a partner in your care. Being a partner means you have responsibilities too. We will: Ensure our patients have 24-hour access to ... [continue] Patient rights and responsibilities

Privacy

Privacy notice As data controllers, GPs have fair processing responsibilities under the Data Protection Act and GDPR law 2018. This means ensuring that your personal confidential data (PCD) is handled ... [continue] Privacy

Treating Your Infection

Follow this link to download information about treating a UTI.

Violent or abusive behaviour

The practice considers aggressive behaviour to be any personal, abusive and/or aggressive comments, cursing and/or swearing, physical contact and/or aggressive gestures. The practice will request the removal of any patient ... [continue] Violent or abusive behaviour

Date published: 8th October, 2014
Date last updated: 15th November, 2014