The team at Dr M K Patel and Partners are currently experiencing a high volume of calls from people who need urgent help and advice. The high rates of community transmission of the Covid virus, coupled with the growing numbers of people being admitted to hospital, mean the whole of the NHS across the North West region is under pressure.
For this reason, it is taking us longer than we would like to respond to calls and we are having to ask people who have less urgent health needs to wait a bit longer for an appointment. We are continuing to prioritise urgent cases.
If your condition is not as urgent, we would ask that you look at the other options available for accessing NHS services e.g.
- Following self-care advice where you can from nhs.uk
- Using your local pharmacy for expert help and advice for every-day conditions
- Using online services where you can request repeat prescriptions via the NHS app or your practice patient online service
- Seeking support and advice from NHS 111 online to direct you to the best service for your needs if you’re not sure what to do.
Thank you for your support and your patience.